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Solving For CX


Mar 26, 2019

Allison Smith is a noted voice actor who specializes in voicing telephone systems. Allison is an authority on IVR best practices to ensure your phone system accurately reflects your brand and offers the ideal customer experience. Learn how to leverage the potential benefits of Interactive Voice Response, or an IVR system, as Allison discusses her work with companies from small businesses like spas, to Fortune 500 organizations, reviewing trends and best practices.